EXTRA 15% OFF ON FIRST ORDER
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FREE SHIPPING ON EVERYTHING
Refund policy - Valid for 30 days
STEP 1: Claim your refund
📧 Contact our customer service department at guest@lovemi.us to request a refund.
STEP 2: Register your return
🔗 You will immediately receive a link to register your return. Choose the carrier of your choice and send your package to the address provided.
STEP 3: Fast payback
💰 As soon as we receive your package in our warehouse, we will process your return and refund you promptly.
✔️ Return conditions :
📞 Need help? If you have any further questions, please don't hesitate to contact us at guest@lovemi.us. Our team is here to help.
Please be aware that we currently do not provide a return label. You are free to choose the carrier that suits you. Once your item safely reaches our warehouse, we will meticulously inspect it. If the issue is our fault, we will refund your entire order, including return shipping costs. If it is not our fault, we will refund the item's purchase cost, minus shipping fees. If the item does not meet our return criteria, unfortunately, we won't be able to provide a refund or send a replacement. However, don't worry; we will make it available for pick-up by the carrier of your choice. You can rely on us to process your return within 10 business days of its arrival at our warehouse.
Shipping Information
🌍 We are delighted to offer worldwide shipping.
⏰ Processing Time:
Once your order is placed, we commit to processing it within a maximum of 24 hours.
Specification:
Upper material: Flocking
Boots height: ANKLE
Toe shape: Roundtoe
Closure Type: Buckle for Bracelet
Heel Type: Wedge
Sole Material: PU
Type of boots: Snow boots
Season: Winter
Sole Material: PU
Fashion Element: Faux Fur
Platform height: 0-3cm
Color: Black, Brown, Wine red
Size: 36, 37, 38, 39, 40, 41
Notes:
1. Please allow 1-3 differ due to manual measurement
2. Asian size: our size is ASIAN SIZE, maybe smaller tha US/European size. Please read our size before making the payment.
3. Due to the light and resolutions setting difference, the item's color may be slightly different from the pictures.
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